Find the Symantec Endpoint Protection uninstallation product key: Click Start Run. Type regedit to open the Windows Registry Editor. Browse the Uninstall subkeys in the left-hand pane, and check the values in the right-hand pane to find a value for the DisplayName that equals Symantec Endpoint Protection. May 31, 2018 - To recover the password for a Kaspersky Lab product, follow the steps in this article. Guide for Windows 10: Click Start and then select Settings. Image: Start menu. On the Settings screen, select Update & security. After creating a restore point, run the removal tool. Endpoint Security 10 for Windows.
My colleage's PC has Kaspersky software that is expired. And he want to remove the software - I help him to uninstall it but the software requires some password that nether of us knows what it is.
A software should be able to be removed by the PC's administrator so I ask here to look for such workaround. My quick google search for this seems not helpful at all.
Please share if you know how to.
Nam G VUNam G VU
6 Answers
- Boot in Safe Mode
- open regedit
go to Windows 64-bit: HKEY_LOCAL_MACHINESOFTWAREWow6432NodeKasperskyLabAVP16.0.1settings
change EnablePswrdProtect to 0
- restart in normal mode
- set a new password for Kasperky (require even if you want to uninstall)
- uninstall Kasperky
Bento FernandesBento Fernandes
What you will need to do is run the Kaspersky Anti-Virus remover. Please follow the steps below.
- IMPORTANT: Please create a restore point on your system before using the tool by following these instructions:
- Windows 7 & Vista:http://windows.microsoft.com/en-au/windows7/create-a-restore-point
- Windows 8/8.1:On the Start screen type restore point -> Click 'Create a Restore Point' -> Click 'Create' -> name the restore point Before KAV Remover.
- Please use KAV remover to remove the Kaspersky product which was not removed with the steps above:Download the Kaspersky removal tool from:http://media.kaspersky.com/utilities/ConsumerUtilities/kavremvr.exeChoose the option to 'Save' the file, do not choose Run.Save it to a location that is easy for you to find; e.g.: your desktop.Follow the opening process of KAV and select the Kaspersky product you have installed, type in the Captcha code and continue to uninstall the Kaspersky product.
(Tips of the trade when working for Kaspersky!)
Source: https://support.kaspersky.com/1464#block1
CJD-The-Guy-That-Knows-AVCJD-The-Guy-That-Knows-AV
You could try the following:
- Reboot into Safe Mode (hit F8 at startup and select safe mode)
- Enter the Kaspersky Program Folder and locate the avp.exe
- rename the avp.exe to whatever you desire (i.e. temp.exe)
- double-click that exe - the Kaspersky icon should show up on the taskbar at the bottom right screen
- right-click that icon and select Settings
- Now find the passwort protection and turn it off
- Click ok to close the window and restart your computer
- Now take the usual steps to uninstall software (control panel -> uninstall programs -> kaspersky and follow the routine)
A1985A1985
Use Revo Uninstaller Software. It will remove entire software from root including registry and log files.URL: www.revouninstaller.com/revo_uninstaller_free_download.html
Akshay PethaniAkshay Pethani
If you have forgotten your Kaspersky password here is the best way to change it under Windows 7.
- Visit this link https://support.kaspersky.com/us/11101. Download the KLAPR zip setup.
- Press Windows + R for the Run window and Type msconfig and click Ok.
- On the System Configuration Dialogue box click on 'Boot option' under menu.
- Under Boot options select safe mode with minimal as the second selection.
- Click Ok. On the next dialogue box click Restart. (This will boot in safe mode)
- Under safe mode; visit the folder containing the KLAPR setup, Unzip and Double click. This will open a command dialogue box. Just press any key and it will show process successful. press any button again as instructed and restart.(The computer will restart in safe mode)
- Open Kaspersky and you will notice you can now change the password.
- Repeat step 2 while in safe mode but this time UNCHECK the safe mode option and restart your computer.
Good luck.
DennisDennis
The answer by Bento Fernandes works, but for me it was slight different:
I found the EnablePswrdProtect entry in:
And I didn't need to change the password to uninstall it.
El CochinoteEl Cochinote
Not the answer you're looking for? Browse other questions tagged uninstallkaspersky or ask your own question.
Learning has never been so easy!
Kaspersky Endpoint Security 10 for Windows is most often installed from the console, Kaspersky Security Center. Policies are created in the console that cause Kaspersky to be locked from changes on the client workstation. Uninstall is not just a simple Add and Remove Programs process.
Kaspersky has a service running on the workstation called Self Defense that keeps some registry entries locked and the installed folder for Kaspersky locked from changes. This causes uninstall to have to be done in Windows Safe Mode.
Kaspersky has a service running on the workstation called Self Defense that keeps some registry entries locked and the installed folder for Kaspersky locked from changes. This causes uninstall to have to be done in Windows Safe Mode.
6 Steps total
Step 1: Uninstall Steps
KAVRemover.exe run in Windows Safemode is required to uninstall
Make sure that a copy of KAVRemover.exe is copied to a local location on the affected PC
Make sure that a copy of KAVRemover.exe is copied to a local location on the affected PC
Step 2: Boot into safemode using F8 at startup
If you don't see the menu at startup that offers Safe Mode, restart PC again, you missed it.
Step 3: Login with an Administrator account
Step 4: Run KAVRemover.exe
a. No need to uninstall the Network Agent
b. Choose KES10 for Windows, type in code, and click Remove
c. If no Kaspersky AV is detected, KAVRemover.exe must be run from Command Prompt (run as Admin)
i. If KAVRemover must be run from CMD Prompt, change working directory to its location
ii. Use this command without quotes 'KAVRemover.exe -nodetect'
iii. Choose KES10 for Windows, type in code, click Remove
b. Choose KES10 for Windows, type in code, and click Remove
c. If no Kaspersky AV is detected, KAVRemover.exe must be run from Command Prompt (run as Admin)
i. If KAVRemover must be run from CMD Prompt, change working directory to its location
ii. Use this command without quotes 'KAVRemover.exe -nodetect'
iii. Choose KES10 for Windows, type in code, click Remove
Step 5: When it completes, click OK, reboot
Step 6: Reinstall from KSC
Kaspersky Security Center (KSC)
2 Comments
- Macehsc5775 Dec 10, 2014 at 07:55amthere was a specific problem that has made the complete delete necessary?
We also use Kaspersky.
the reference to the use in the Uninstaller in Safe mode was new to me
thx - PoblanoDaveKamps Jan 23, 2015 at 02:42pmSince the communication to the KSC from that workstation wasn't operable, Self Defense would not turn off its lock on the install location, which has the folders, in essence, in Read Only mode. To get Self Defense to not start and lock the install location folders so that a uninstall/reinstall would be possible, it has to be done in this situation from Safe Mode.